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The latest insight from the retail technology industry.

AI Chatbox Conversation being showcased at the Retail Technology Show

Despite fast-paced AI adoption, 73% of UK shoppers say human roles will always be...

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Despite 2023 being hailed as the year of the Artificial Intelligence (AI) hype-curve, UK shoppers are clear that AI can never replace human interaction. ...

Catering to Convenience-driven Consumers Through SoftPos

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In sharp contrast to the pandemic years, shoppers in the UK are reverting to more traditional methods and going back to brick-and mortar stores....

Building Consumer Trust in the Digital Age: Thrudark’s Strategy

At ThruDark, we’ve committed to charting our own course to success — and integral to that mission is the relationship we have with our...

A quarter of shoppers will now only shop with retailers offering loyalty member pricing,...

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With supermarkets including Sainsbury’s, Morrisons, M&S and Coop following Tesco’s lead, launching discounted prices exclusively for loyalty scheme members, the popularity of these programmes...

Uk and European Exports to China via Alibaba’s Platforms Grow by a Third to...

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A report commissioned by Alibaba Group reveals that UK exports via Alibaba Group’s platforms increased by more than half (57%) in 2022. Across 27 European...

Empowering SMEs to Go Global Through Online Marketplaces


This month, the Office for National Statistics reported that the UK fell into a technical recession in the latter part of 2023.  This recessionary environment...

Revitalising the UK High Street: Beyond Commerce to Community Connection

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The high street in the UK stands as more than a mere hub for shopping; it's a cornerstone of local economies, embodying community, culture,...

Next-Level Customer Satisfaction: How Smart Logistics Are Transforming Online Shopping

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Gone are the days of waiting weeks for your online orders to arrive. E-commerce has evolved rapidly, and customer satisfaction is at the heart...

Delivery management platform, Scurri topped over €12 billion in Gross Merchandise Value (GMV) in...

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Delivery management platform, Scurri, today reported an increase in the total gross merchandising value (GMV) of goods processed through its platform, which totalled over €12 billion...

Half of UK Consumers Back a Return to VAT-free Shopping for Tourists to Boost...

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Despite the Government refusing to overturn the abolition of the duty-free shopping for tourists in the Spring Budget, now half (50%) of UK consumers...

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