Research

Retail research and survey findings on shoppers, technology, trading and the workforce, from industry bodies, analysts and technology providers.

5 Ways to Drive Retail Business Growth with First-Party Data

In an era marked by escalating worries regarding data privacy, the deprecation of third-party cookie tracking and the relentless demand to achieve greater results...

How Online Commerce and Traditional High Street Weigh Up in 2024

Headlines surrounding the UK high street would suggest doom and gloom. Upheld as an iconic part of British commerce, seeing major names endure struggles...

Consumers Place More Value on Product Information Delivered on Retailers’ Owned Channels, Compared to...

When making online buying decisions, UK shoppers now place more value on product information delivered on retailers’ owned channels, compared to third-party channels, such...

The Retail Technology Show Brings the Magic of Retail to Life, Welcoming 12,500+ Visitors...

Having delivered its largest innovation showcase in the event’s history, the Retail Technology Show welcomed over 12,500 retail professionals to its iconic two-day event, an increase...

Half of UK Consumers Back a Return to VAT-free Shopping for Tourists to Boost...

Despite the Government refusing to overturn the abolition of the duty-free shopping for tourists in the Spring Budget, now half (50%) of UK consumers...

Distribution and Wholesale Seek Retail Skillset to Gain Competitive Edge

Providing excellent customer service, whether you’re working within a B2B or B2C focussed industry remains paramount for successful business growth and retention. Embracing an...

The Intersection of Gen AI, Data Quality and Customer Success

In the retail landscape, the fervour surrounding generative AI has reached a crescendo. However, for many consumer brands, the divide between expectations and reality...

Millennials the Most Likely Demographic to Be Influenced by Retail Media Ads, Retail Technology...

Millennials are the most likely shopper demographic to have their buying decisions influenced by Retail Media ads at the shelf-edge, the latest research from the Retail...

The Significance of Mobile Commerce (M-Commerce) in 2024

Mobile commerce is an essential part of today’s digital economy as consumers are increasingly using smartphones and tablets to discover new products. Indectron states that, as...

Investment in Tech Now Critical to Retail in 2024 as Inflation Continues to Fall

“Fierce" competition for cash-strapped shoppers among retailers was cited by the British Retail Consortium (BRC) in February 2024 as one of the main reasons...

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