How to join the dots between seemingly disparate customer demands; sustainability and value
With today’s dueling priorities of competitive pricing and a drive towards sustainable practices, retailers may feel stuck between a rock and a hard place....
One in Three Brits Would Prefer To Reach Customer Service via WhatsApp
One in three Brits would prefer to contact customer service via SMS or WhatsApp, new research shows, highlighting the need for businesses to employ...
How retailers can survive and thrive in a downturn
As a recession looms, the Bank of England’s economic outlook is bleak: high inflation rates, a shrinking economy and a decline in living standards....
UK’s top 25 fastest growing online retailers revealed
The UK's top 25 fastest growing online retailers have been revealed with beer brewing brand Pinter topping the table.
Pinter, based in Walthamstow, London, has...
The Golden Quarter: Planning for profit with intelligent merchandising
16 September marks the 100-day countdown to Christmas, also known as the Golden Quarter; the busiest period in the retail calendar. The Golden Quarter...
Why the Digitalisation of Retail is More Important than Ever in the Face of...
Inflation is currently a huge problem facing UK businesses. With the rate increasing past 10% for the first time in forty years, many business...
Volatile, uncertain, complex and ambiguous; securing a resilient supply chain in retail’s ‘new normal’
The acronym VUCA was first coined in 1987 to describe the post-Cold war world; volatile, uncertain, complex and ambiguous. Now, it’s shorthand for the...
More than half of British online shoppers prefer guest checkout when making a purchase
Being able to shop online without having to register with personal information is proving popular with the British. As many as 56% of online...
Trends, innovations and changing consumer demands in the retail sector
Digital signage is fast becoming one of the most sought-after visual communications technologies in the market. While not limited to retail, its impact on...
Will inflation see a surge in supermarket loyalty schemes in the UK?
As Brits continue to face an inflation crisis with the cost-of-living continuing to surge, are supermarket loyalty schemes enough to retain customers? Cheetah Digital’s...
