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Text rises up the ranks for customer communications, but retailers are missing out on...

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While email remains the most prevalent marketing channel amongst retailers and consumers, text is on the rise, latest data from customer engagement platform Wunderkind...

UK retail workers remain loyal with 58% planning to stay in the industry for...

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The UK’s frontline retail workforce want to build lasting careers with their employers, with 58% planning to stay in the industry for four or...

How UK retailers can use the ‘power of mobile’ to attract customers

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In the UK, it’s estimated that people spend an average of four hours every day clicking, tapping, swiping, and watching on their mobile devices...

UK retailers: Get ready for ‘back to school season’

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As back to school campaigns begin in full swing, the pressure is on retailers to engage with customers in more meaningful and personalised ways....

Q&A: Chris Muscutt, Head of MarTech at PepsiCo

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To remain competitive in today’s signal-saturated world, retail marketers need to deliver relevant, personalised content throughout the customer journey. According to a new eConsultancy...

Cost conscious Brits seek quality over quantity

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A new report has found that while 46% of Brits are shopping less fashion,  when they do shop, they are  not compromising on the...

The retail tech evolution – Fit-out providers must keep up with pace of change

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As pioneering supermarket chain, Amazon Fresh, ramps up its UK investment with five new stores announced this month, Richard Evans, Key Account Director at...

The world’s most popular news and shopping sites revealed

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A new study by broadband experts at Uswitch has revealed the world’s most popular news and shopping websites. Analysing data from the last three months...

Personalisation gap persists as UK retailers’ cross channel engagement fails to meet shoppers’ accelerated...

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Irrelevant content and inconsistent cross-channel communications top shoppers personalisation peeves, the latest research from insights-led customer engagement platform, MoEngage, revealed, as retailers and brands...

The majority of UK consumers shun social shopping and a third increase use of...

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New data has revealed that 56% of UK consumers have never purchased from a social media site using in-app shopping features, despite over a...

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