Knowledge is power: Shoppers rate retail staff knowledge as key to driving in-store CX
Knowledge tops consumers’ expectations when it comes to store associates adding value to in-store shopping experiences, the latest research from Retail Technology Show, the...
Brands double-down on VR and Metaverse but consumers remain ambivalent
85% of social media marketers anticipate incorporating new technologies like Virtual Reality, the Metaverse, Cryptocurrencies, and NFTs into their social media strategy within the...
New data reveals how retailers can meet consumer expectations for the metaverse, sustainability, and...
Productsup, the product-to-consumer (P2C) software company, today released The commerce shortfall report, which highlights how companies can meet global consumer demand for product...
Food inflation bites: 69% become more cost-conscious as Brits tighten their belts during the...
Pricing and promotions sensitivity soars as consumers tighten their belts during the cost-of-living squeeze, the latest research from Retail Insight, the leader in retail...
Packaging sustainability influences Gen Z shopping choices
Packaging sustainability influences the online shopping habits of more than half of Gen Zs, according to new research from packaging manufacturer and consultancy Duo.
Research...
UK consumers avoiding impulse purchases as cost-of-living crisis puts the squeeze on spending
As the UK inflation rate reaches 7% and the cost-of-living crisis hits home for shoppers, new research has uncovered that Brits are becoming more...
Less than 1 in 5 Brits feel brands understand their needs, report highlights as...
Creative technology agency Rehab today highlights research of over 2,000 Brits, conducted with YouGov, showcasing concerns of businesses respecting their personal data, and the...
Price-sensitive, locally-minded and digitally-motivated: The three top trends impacting consumers’ considerations for bricks-and-mortar...
Price-sensitivity, supporting local retail and sustainability initiatives, and digitally-driven in-store experiences are among the new top demands of shoppers, as the consumer psyche has...
Gamification – a retail game changer
Gamification is taking the global retail sector to new heights. With the value of the global gamification industry set to reach $30bn by 2025,...
Retailers leading the way in the transition to full-stack observability, as technologists report wide...
As anybody who has worked within the retail industry over the past two years will know, consumers are now demanding the most innovative and...
