Half of personalised content is “boring” and “unhelpful” according to UK consumers
Over half (51%) of UK consumers say that the targeted content they receive online is often “boring” or “unhelpful.” That’s according to new research...
Young Shoppers Value Purpose Over Price for Loyalty, American Express Reports
Gen Z and Millennial shoppers are continuing to prioritise retailers’ reputation and brand credentials when choosing where to spend, in spite of the challenging...
Jigsaw Selects Voyado to Drive Personalisation, Loyalty and Sustainability
Jigsaw, the renowned British fashion brand announces Voyado, as its new solution for customer loyalty and marketing automation. This collaboration marks a significant milestone...
From Retail Experiment to Commercial Phenomenon: The Evolution of Amazon Prime Day
As the clock strikes midnight tonight, Amazon is gearing up to unleash its much-anticipated Prime Day in the UK. For a span of 48...
Antavo and CarltonOne Join Forces to Improve Loyalty Program Engagement
Antavo, the leading Enterprise Loyalty Cloud, and CarltonOne Engagement, the purpose-powered engagement platform with a global rewards fulfilment engine, today announce a partnership to help...
Customer loyalty programmes vital for retailers to retain customers, report finds
Customer loyalty programmes are ‘vital’ for retailers to retain customers, with over half of the UK consciously buying less due to the cost-of-living crisis,...
Trading places: Five things heritage brands can learn from start-ups
Throughout our life we’re encouraged to look upwards for inspiration. To learn from our elders, from those who have been around the block, people...
Is Blockchain the Key to Revolutionising the UK’s Retail Industry?
Blockchain technology, originally conceptualised by the elusive entity Satoshi Nakamoto in 2008, is swiftly moving beyond its initial purpose of powering the cryptocurrency, Bitcoin....
The Rise of AI in Retail: Transforming the Industry Online, In-Store, and Socially
Artificial Intelligence (AI) has come a long way since its inception in the mid-20th century. The concept of AI was first formally introduced by...
Authenticity is now a new key driver of revenue and loyalty for UK shoppers
Authenticity is now a key new driver for revenue and loyalty among UK shoppers as the trend for more mindful consumption continues, the latest...
