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Student Beans launches new tech to connect brands with 5 million potential customers

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Student Beans, the student loyalty network, today announces a new brand in its audience verification technology: Beans iD. The newly-launched tech will enable brands to...

How retailers can capture customer loyalty during a cost of living crisis

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Rising inflation is a concern for retailers across the globe. Customers are becoming more vigilant about spending money. Equally, retailers are faced with increased...

Retaining loyalty in uncertain times

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Recently GFK’s closely-watched consumer confidence index hit -40, its lowest score since records began in 1974. With the cost of living on the rise,...

How data is key to driving the customer experience and delivering personalisation

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The past two years has seen customer experience go from a nice to have to an absolutely essential element of business strategy. With services...

We’re sorry for your delayed gratification

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It seems that whatever we want to buy – from fridges to sofas to cars to phones – there’s one thing that comes free...

Mindreader: the power of hyper-personalisation in a new age of loyalty

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For some years now, personalisation has been gaining pace in retail – but a certain group of trailblazers are supercharging the concept. Streaming platforms...

Pret subscription model: The future of business or a disaster waiting to happen?

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Subscription models are at first glance nothing new, with streaming services having adopted this strategy since their inception. However, this model has adapted and...

The future is seamless: New report signals a wave of on and offline customer...

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Antavo, the loyalty technology provider has today launched a new report into the state of the loyalty programme market. The report highlights the vital role...

Moneysupermarket snaps up cashback site Quidco

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Price comparison group Moneysupermarket.com has agreed to buy cashback business Quidco in a deal worth up to £101 million. Moneysupermarket said it will pay £87 million...

For today’s customers, what’s the point of points?

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As Morrisons makes significant changes to its loyalty scheme, it’s time to reassess what’s really important to customers, says Swapi Founder and CEO Pete...

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