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9 out of 10 Businesses Will Revamp Loyalty Programmes by 2027

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89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customers’ experience in 2024, following a...

A-list Christmas: 2023 Sees Record Celebrity Appearances in Christmas Adverts

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75Media has analysed 10 years of Christmas adverts which has revealed 2023 as the year with the highest use of celebrities in holiday campaigns...

Retailers: It’s Time to Stop Predicting the Unpredictable

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Although I’m sure all of us would love to look inside a crystal ball to see what the year ahead has in store for...

The Golden Quarter: Planning for profit with intelligent merchandising

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16 September marks the 100-day countdown to Christmas, also known as the Golden Quarter; the busiest period in the retail calendar. The Golden Quarter...

Opinion: Valuing the ‘Virtual High Street’

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There’s no shortage of data predicting a retail apocalypse on the UK high street. According to a 2018 report from PWC, about 14 shops...

When brand purpose leads to real impact

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What does it mean to be a purpose-led brand? For me it’s about advocating and driving change on issues genuinely linked to our business...

Half of UK Consumers Back a Return to VAT-free Shopping for Tourists to Boost...

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Despite the Government refusing to overturn the abolition of the duty-free shopping for tourists in the Spring Budget, now half (50%) of UK consumers...

5 tips for converting users to make a Black Friday purchase

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Whilst Black Friday once centered around eager shoppers flocking to high streets to make their purchases, the current pandemic means customers will be relying...

Use IT to draw customers into your store

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When we think of online solutions we think of how they circumnavigate, even undermine the physical high street shopping experience, but there are now...

Can refocusing on promotional mix over price win back customer loyalty?

In January 2023 grocery price inflation hit a record high of 16.7% according to the latest industry figures - it is now predicted that...

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