Opinion: The ‘connected’ associate

In recent years many conversations within the retail sector have focused on the relationship between online and offline trade. A superficial observation of online...

Retail’s Real Stars

We ask our experts for their views on what the future holds for human interaction within the physical retail environment. As ever we’ll gauge...

Episode 4: Is Mainstream Retail Dead?

They really don’t make stores like they used to – but why? For retailers, being “mainstream” has become a problem. From the rise of...

Opinion: Poor UK broadband speeds are blocking eCommerce growth

For a nation of online shoppers, the UK is letting eCommerce down by not providing the required infrastructure to boost growth and increase developments...

The Interview – Juventus F.C.

Juventus FC's head of brand, licensing and retail Silvio Vigato talks to The Retail Exchange host Ben Bland about managing retail challenges at one of the world’s...

8 of the biggest misconceptions about retail in 2018

Retail, like most industries, is changing. But the historic rate at which once-booming businesses are closing down distracts from the fact that although the...

The rise of artificial intelligence in retail

There have been a number of buzzwords and defining technology trends in retail over the last decade, from Big Data to omni-channel and the...

New Retail Industry Podcast Launches

The first episode of The Retail Exchange, a new retail podcast series that throws a spotlight on key issues affecting instore performance, with insight...

You need to conquer the omnichannel challenge to win customers’ hearts

The beginning of 2017 brought a fresh challenge for retailers. According to figures, the UK’s high street brands started the first quarter with an abrupt...

Use IT to draw customers into your store

When we think of online solutions we think of how they circumnavigate, even undermine the physical high street shopping experience, but there are now...

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