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How Artificial Intelligence is Shaking Up the World of Physical Retail

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Technology is poised to change the way we shop, with exotic experiences from in-store personalised adverts and chatbots, to augmented reality displays and prices...

Designing for Gen Z: What do Digital Natives Really Want in a Mobile App?

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As digital natives, Gen Z -  those aged 10 to 25 - have been surrounded by technology, social media, mobile devices, and the internet...

69% of Men Don’t Return Clothes That Don’t Fit

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With millions of eCommerce users in the UK online menswear brand Spoke investigated men’s online shopping and return habits. They surveyed 2,000 UK men with...

Opinion: Poor UK broadband speeds are blocking eCommerce growth

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For a nation of online shoppers, the UK is letting eCommerce down by not providing the required infrastructure to boost growth and increase developments...

Smart cameras give physical retailers the ability to compete with online

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It’s been over 70 years since CCTV first became commercially available. At the time it was considered a revolutionary development, but for most of...

Volatile, uncertain, complex and ambiguous; securing a resilient supply chain in retail’s ‘new normal’

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The acronym VUCA was first coined in 1987 to describe the post-Cold war world; volatile, uncertain, complex and ambiguous. Now, it’s shorthand for the...

Unpacking subscriptions: The gift that keeps on giving all year round

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As humans, we rely on anticipatory pleasures to stay happy. We make weekend dinner reservations on Monday, knowing the thought of enjoying a favourite...

More than half of British online shoppers prefer guest checkout when making a purchase

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Being able to shop online without having to register with personal information is proving popular with the British. As many as 56% of online...

Why the Digitalisation of Retail is More Important than Ever in the Face of...

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Inflation is currently a huge problem facing UK businesses. With the rate increasing past 10% for the first time in forty years, many business...

How ‘Accidental Sustainability’ is Helping Consumers Make More Conscious Choices

The cost-of-living and wider economic situation continues to make climate change-tackling decisions ever more challenging; and for consumers, the challenge is to decide what...

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