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The Retail Technology Show Brings the Magic of Retail to Life, Welcoming 12,500+ Visitors...

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Having delivered its largest innovation showcase in the event’s history, the Retail Technology Show welcomed over 12,500 retail professionals to its iconic two-day event, an increase...

Are autonomous stores the future of retail?

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The digitalisation of the retail industry, which has been advancing at a rapid pace in recent years, has also led to equipping physical stores...

Klarna launches Influencer Council to provide greater clarity on guidelines as more Brits turn...

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Global payments and shopping service Klarna, has launched an Influencer Council in order to develop a best practice guide for influencers and brands advertising...

Customers worldwide drove record-breaking Black Friday through Cyber Monday sales on Amazon

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On Black Friday and Cyber Monday, customers shopped incredible deals across every category on Amazon from fashion to home, electronics, toys, beauty, and more. In...
Customer experience

Enough is enough: A third of customers would ditch companies after just one poor...

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A third of UK customers would ditch companies after just one poor experience, according to analytics research company SAS. Meanwhile, 90 per cent of...

Which retailers were the winners and losers over Christmas?

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Christmas is always a pivotal period for retailers and other high street firms but perhaps had even greater significance this year after 2020’s efforts...

Marketing to men, retailers? Research shows the risks of sticking with old-fashioned male stereotypes

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New research has shown that British retailers need to rethink how they market to men: many old-fashioned, dated and perhaps toxic views of masculinity...

Are Merchants Gaining Upper Hand in Online Marketplaces?

All is not well in ecommerce marketplaces. Battlelines are being drawn. On one hand the marketplaces, on the other their merchant partners, with the...

Two thirds of Gen Z struggle to identify sustainable brands despite preference for environmentally-friendly...

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Two thirds of Gen Z want brands to deliver products and solutions that appeal to their social conscience but don’t know enough to identify...

Consumer demand for curated ads from trusted brands is prompting retailers to tap retail...

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Consumer demands for curated ads from trusted brands is prompting retailers to tap retail media opportunities and open up new revenue streams from monetising...

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