The world is going digital and if retailers want to stay in business, they need to integrate the best of digital technology into their business model. Real-world retailers are feeling the pressure from their online counterparts and may feel that they’re doomed to finding themselves on the losing side of a price war. In reality, however, price is only...
Over the past few years, consumer targeting through technology has boomed, in part due to interest from high-earning tech investors like Mark Zuckerberg and Tej Kohli. Advertisements on Facebook and Google have become extremely personal, drone delivery systems have promised to make shopping a breeze and Bluetooth low energy beacons (BLEs) have allowed businesses to connect directly with customers...
Cheltenham has made a surprise appearance in the top 10 of a list of towns and cities with a strong online presence alongside major high streets like London, Nottingham and Manchester, according to recent statistics.
The Gloucestershire town landed at number eight on The UK Digital Influence Index, ahead of the UK’s second city, Birmingham (9), and Leeds (10). The...
Recent research conducted by, Qudini, an award-winning London based SaaS customer experience management platform offering queue management and appointment booking software to retailers , has revealed that 26% of customers who walk out of stores due to long waiting times and poor customer service will discontinue their purchase completely, costing British retailers £3.4 billion a year.
The findings were revealed in the company’s latest...
Magento relies on its ecosystem of solution, consulting and technology partners to deliver its solution suite to global customers. Acceptance onto the Solution Partner Program is awarded to companies who are focussed on delivering the highest quality of service to new and existing Magento clients. PureNet is now one of just a handful of ecommerce agencies in the UK...
Britain's oldest brewer, Shepherd Neame has opened a seasonal pop-up at Bluewater in Kent. Open until 5 July 2017, the 167 sq m brewing boutique is designed to showcase the Shepherd Neame brand and includes a bar featuring the company's first ever cider, Orchard View, and new Cinque Five Grain premium lager.
Guests can also immerse themselves in the world...
Experience, engagement, emotion, and economics. In our second episode, we conclude the discussion on Stores of the Future 2.0 by attempting to decode what it takes to deliver store transformation in a way that achieves the real returns today’s retailers demand.
The guest panel features Paul West, strategy director at Dalziel & Pow, Nathan Watts, creative director of FITCH, James...
One in five (19 per cent) UK shoppers would like to use an Augmented Reality (AR) changing room when shopping online to find the perfect clothing items, according to the new State of Digital Commerce report from Episerver, a global provider of a single platform to smartly manage digital content, commerce and marketing in the cloud.
Allowing users to virtually...
To mark the start of the summer season the window of Topshop’s Oxford Street store will be transformed into an interactive pool scene, complete with a 360 degree virtual reality water slide, ready to take customers on a fully immersive ride.
Participants will start their thrilling VR journey seated on a giant inflatable at the entrance to the slide and...
Consumers and retailers ready for robot helpers in store, but security and cost doubts could stall plans
A recent survey on the use of humanoid robots in retail stores, has found that 31% of retailers will be using the technology at some point in the future, with 14% expecting to have it in place in the next 12 months. The...