High Street must embrace digital innovations
For years the retail industry has been at the forefront of harnessing online analytics to refine the customer experience and generate purchase behaviour online.
However,...
Amazon Go tech will bring a new era of personalised shopping, but it won’t...
Analysts have predicted that Amazon Go could launch in the UK by the end of 2018, which would enable British shoppers to experience a...
The Interview: O2
In this edition, broadcaster and business journalist Declan Curry talks to Bridget Lea, O2 director of stores, online, multichannel and supply chain. She recalls...
Retail Innovation: Past, Present… and Future
Hammerson, the UK’s leading retail property specialist, reveals findings of its latest retail and consumer research report in partnership with retail experts Global Data,...
You need to conquer the omnichannel challenge to win customers’ hearts
The beginning of 2017 brought a fresh challenge for retailers. According to figures, the UK’s high street brands started the first quarter with an abrupt...
Opinion: The ‘connected’ associate
In recent years many conversations within the retail sector have focused on the relationship between online and offline trade. A superficial observation of online...
Episode 4: Is Mainstream Retail Dead?
They really don’t make stores like they used to – but why? For retailers, being “mainstream” has become a problem. From the rise of...
Fast Food Model is the future for Retail Click & Collect
When it comes to click & collect, it appears retailers still have a way to go in providing the optimal experience. According to recent...
Opinion: Poor UK broadband speeds are blocking eCommerce growth
For a nation of online shoppers, the UK is letting eCommerce down by not providing the required infrastructure to boost growth and increase developments...
The rise of artificial intelligence in retail
There have been a number of buzzwords and defining technology trends in retail over the last decade, from Big Data to omni-channel and the...
