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The latest insight from the retail technology industry.

69% of Men Don’t Return Clothes That Don’t Fit

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With millions of eCommerce users in the UK online menswear brand Spoke investigated men’s online shopping and return habits. They surveyed 2,000 UK men with...

The use of AV technology in the retail sector and how it can be...

Once again, we find ourselves amidst the festive season, with retail spaces battling it out for all-important consumer attention. Operating in a highly saturated...

Retail Trend Watch 2023: Here’s What to Look For

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Rising inflation, supply chain disruptions, and a rocky economic outlook for 2023 may have retailers feeling spooked this year, especially as companies are still...

Crack the returns process to keep customers happy this Christmas and beyond

Record numbers of goods were returned by customers after this year's Black Friday. In fact, the total number of returns for November 2021 in its...

The Top 4 E-Commerce Strategies for Amplifying Festive Season Sales

The festive holiday season is upon us, a crucial period for retailers dealing with Black Friday, Cyber Monday, Diwali, Hanukkah and Christmas shopping as...

2023: Retail Technology predictions

For any retailer hoping for a year of calm after the upheaval of the pandemic, 2023 isn’t it.  Businesses are back on an emergency...

Three quarters of Brits believe supporting independent retailers is important, ahead of Christmas

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Neary three quarters (74 per cent) of Brits believe it is important to support independent retailers this Christmas, according to new findings from Direct...

The trends leading retail in 2023: sustainability, speed and logistical support

The past few years have been a tumultuous time for retailers, but they have demonstrated their resilience amidst the pandemic and adapted to the...

European retailers fearing for in-store operations during this year’s festive period

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Despite retailers entering the first un-disrupted Christmas since 2019, close to half (43%) of those in the Europe are concerned about being undercut on price from online competition, Sony Professional...

Black Friday shoppers to regift £700m of purchases this Christmas

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At least one of the presents under the Christmas tree this year could be an unwanted Black Friday deal, that’s according to new research...