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Opinion, interviews, research and case studies from 365 Retail, looking in more depth at how retailers are adapting their stores, technology and operations.

The challenges and opportunities facing retailers in the metaverse

In twelve short months, the word ‘metaverse’ has evolved from the plot point of a niche sci-fi novel to the world’s largest tech obsession....

Heralding the new age of the chatbot

When people think 'robot' they may visualise a 1960s-style sci-fi creation, but today’s robots come in many forms. And although many of these may...

Reality bites: how composable architecture is a make-or-break strategy for retailers looking to thrive

Global e-commerce jumped to $26.7 trillion in the first year of the pandemic, a dramatic leap forward from a trend that had already hobbled...

The Experience Economy: The Future of the High Street

Have you ever wondered how to grab the attention of customers walking down the high street? In the hustle and bustle, it can be...

88% claim they would abandon a purchase if faced with friction

New research into online payments from banking platform, Tink, reveals sky-high expectations for seamless, secure transactions as payment choice increases. The survey of 2,000 UK...

Knowledge is power: Shoppers rate retail staff knowledge as key to driving in-store CX

Knowledge tops consumers’ expectations when it comes to store associates adding value to in-store shopping experiences, the latest research from Retail Technology Show, the...

Axerve white paper explores digital payments trends & the importance of multi-channel and hyper-personalised...

Axerve, Payment Partner to Grow, specialising in creating accessible and frictionless payment solutions for Ecommerce and physical sales, today announces the release of a...

Brands double-down on VR and Metaverse but consumers remain ambivalent

85% of social media marketers anticipate incorporating new technologies like Virtual Reality, the Metaverse, Cryptocurrencies, and NFTs into their social media strategy within the...

New data reveals how retailers can meet consumer expectations for the metaverse, sustainability, and...

Productsup, the product-to-consumer (P2C) software company, today released The commerce shortfall report, which highlights how companies can meet global consumer demand for product...

How retailers and brands can create a more personalised experience for shoppers online

Consumers crave personal service tailored to meet their unique needs. This is increasingly true when it comes to shopping with retail brands. Whether it’s...

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