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The latest insight from the retail technology industry.

The UK is leading in the ecommerce explosion

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Ecommerce has been on the steady rise for years, but as online retailers continue to absorb a greater share of total retail expenditure, more...

New research suggests shoppers will be looking to celebrate at home this Halloween

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New research from Central England Co-op has given an insight into how shoppers are feeling about Halloween during the Covid-19 pandemic and how this...

Convenience store spending rises in Q3 as Brits stay local

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Data collated from PayPoint’s UK network of 27,500 local convenience retailers for quarter three (July-September) 2020 shows how Brits stayed loyal to local stores...

Fashion’s new trend: The rise of resale

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You only need to take a walk down Oxford Street at the moment to see that things are changing. And no, we’re not talking...

How digital commerce can create emotional and unique shopping experiences

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The race for a digital strategy and its fastest possible implementation has never been more relevant than today. COVID-19 and the onset of social...

UK retailers don’t always convert one-off buyers into customers

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UK brands and retailers are unable to convert one-time buyers into customers, some pushed online for the first time during lockdown, because they do...

Prime Day best sellers by country

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Prime members saved more than $1.4 billion during Prime Day, taking advantage of deep discounts over the two-day event. Some of the top categories members...

Holistic view of stock increases online product availability by 21%, new research reveals

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A holistic view of retail stock increases the number of products available to online shoppers by 21%, according to new research. A study of 50 retailers by...
Customer experience

Enough is enough: A third of customers would ditch companies after just one poor...

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A third of UK customers would ditch companies after just one poor experience, according to analytics research company SAS. Meanwhile, 90 per cent of...

ROI vs Awareness: Influencer Marketing’s Billion Dollar Question

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As we’ve entered a brand-new decade of influencer marketing, things are changing. And rather swiftly at that. With 63% of marketers intending to increase their...

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