Enough is enough: A third of customers would ditch companies after just one poor...
A third of UK customers would ditch companies after just one poor experience, according to analytics research company SAS. Meanwhile, 90 per cent of...
ROI vs Awareness: Influencer Marketing’s Billion Dollar Question
As we’ve entered a brand-new decade of influencer marketing, things are changing. And rather swiftly at that.
With 63% of marketers intending to increase their...
Consumer spending surges in September
Data from Barclaycard, which sees nearly half of the nation’s credit and debit card transactions, reveals that spending on essential items grew 6.1 per...
80% of UK Amazon shoppers plan to buy on Prime Day
massive 80 percent of Amazon shoppers in the UK plan to buy products on Amazon Prime Day later this year, according to new research...
High street recovery from lockdown stalled in September
The recovery of the UK’s high streets stalled in September as many cities’ and towns’ summer booms ended. This is according to the latest...
Voice commerce and the opportunity for retail
Voicetech has quickly gone from a ‘nice to have’ side-project for businesses to being poised to become a legitimate, key channel; both in terms...
Community and competition: The new cultures to model influencer marketing
With social media usage soaring by 72% as an effect of life under lockdown, influencer marketing has swiftly become the dominating brand awareness tactic...
Lacklustre training leaves retail staff underprepared to perform during the pandemic, research from Axonify...
A lack of training has left frontline retail associates underprepared to perform during the pandemic, research from the latest report from Axonify, the modern...
5 tips for converting users to make a Black Friday purchase
Whilst Black Friday once centered around eager shoppers flocking to high streets to make their purchases, the current pandemic means customers will be relying...
Maintaining order visibility and traceability when growing an online retail business
Following what can only be described as a turbulent start to the year, recent weeks have seen green shoots of recovery for retail. In...