Cross-channel and cross-device identification ‘black-holes’ are hampering retailers’ personalisation capabilities, Wunderkind data shows
New data from Wunderkind, the leading performance marketing solution that scales one-to-one messages for retailers and brands, has revealed that black holes in retailers’ shopper...
UK’s biggest retailers challenged by search relevancy – and losing revenue as a result
Exclusive data from Kin + Carta and Google Cloud has revealed that 85% of the UK’s largest retailers see “search relevancy” as their biggest...
Monday Mornings at 10am Mark New High for Online Shopping: The Rise of Cyberslacking?
Logistics specialists ParcelHero says 10am Monday is now the most popular time of the week for online purchases, as we all look to retail...
Self-checkouts are here to stay, but retailers shouldn’t leave cash buyers behind in the...
It's fair to say that self-service checkouts are not universally popular with shoppers. Is this because, as shoppers, we much prefer to see a...
Why Smaller Retailers Need to Embrace Digital Display Solutions to Survive in a Competitive...
Now more than ever, the retail space is increasingly competitive as online shopping and franchises fill the market. Therefore, it is important for smaller...
Over half of UK shoppers say retail staff make or break in-store experiences, Retail...
The human touch delivered by store staff is playing an increasingly important role in crafting customer experience in-store for shoppers, according to new research...
Report Highlights Strides in Sustainability for Fashion Retail Industry
A new report by Deloitte in partnership with World Retail Congress, has launched today exploring how the fashion industry is using technology to power...
Social Commerce on the Rise: How Merchants Can Capitalise on the Trend
With 98 per cent of Britons saying they made a purchase via social media in 2022, PayPal’s eCommerce Index¹ looks at how merchants can...
I’ve spent over ten years helping brands transform their customer experience. Here’s what works.
We've just changed the name of our business from Critizr to Goodays. Why? Because what started out ten years ago as technology to manage...
Tech Trends & The Metaverse
PayPal’s e-Commerce Index¹ explores the ever-evolving e-commerce landscape, revealing how new ways to shop are creating new opportunities to sell. With 72 per cent...