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Packaging sustainability influences Gen Z shopping choices

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Packaging sustainability influences the online shopping habits of more than half of Gen Zs, according to new research from packaging manufacturer and consultancy Duo. Research...

Food inflation bites: 69% become more cost-conscious as Brits tighten their belts during the...

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Pricing and promotions sensitivity soars as consumers tighten their belts during the cost-of-living squeeze, the latest research from Retail Insight, the leader in retail...

New data reveals how retailers can meet consumer expectations for the metaverse, sustainability, and...

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Productsup, the product-to-consumer (P2C) software company, today released The commerce shortfall report, which highlights how companies can meet global consumer demand for product...

Brands double-down on VR and Metaverse but consumers remain ambivalent

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85% of social media marketers anticipate incorporating new technologies like Virtual Reality, the Metaverse, Cryptocurrencies, and NFTs into their social media strategy within the...

Knowledge is power: Shoppers rate retail staff knowledge as key to driving in-store CX

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Knowledge tops consumers’ expectations when it comes to store associates adding value to in-store shopping experiences, the latest research from Retail Technology Show, the...

88% claim they would abandon a purchase if faced with friction

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New research into online payments from banking platform, Tink, reveals sky-high expectations for seamless, secure transactions as payment choice increases. The survey of 2,000 UK...

The Experience Economy: The Future of the High Street

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Have you ever wondered how to grab the attention of customers walking down the high street? In the hustle and bustle, it can be...

Heralding the new age of the chatbot

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When people think 'robot' they may visualise a 1960s-style sci-fi creation, but today’s robots come in many forms. And although many of these may...

The challenges and opportunities facing retailers in the metaverse

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In twelve short months, the word ‘metaverse’ has evolved from the plot point of a niche sci-fi novel to the world’s largest tech obsession....

The metaverse promises to transform customer loyalty

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For retailers, customer loyalty is perhaps their number-one priority. It helps to secure long-term sales and word-of-mouth promotion: nearly 9 in 10 loyal customers...

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