Research

Retail research and survey findings on shoppers, technology, trading and the workforce, from industry bodies, analysts and technology providers.

Second-hand shopping and upcycling soar as Brits cut back on spending

New research* reveals that Brits are increasingly turning to second-hand shopping and ‘upcycling’  items they already own to save money in the cost-of-living crisis. The...

When brand purpose leads to real impact

What does it mean to be a purpose-led brand? For me it’s about advocating and driving change on issues genuinely linked to our business...

Live shopping: how TikTok can help the UK catch up

Live shopping is simply teleshopping evolved. The central premise is a live-streamed shopping event where companies can show off product capabilities in real-life settings...

Top tips to make Black Friday and Cyber Monday a success in 2022

The biggest online shopping event of the year is upon us. With Black Friday and Cyber Monday just around the corner, planning for a...

AI-driven planning tools hold the key to successful supplier collaboration

Retail success comes from an ability to delight customers, operate with excellence and effectively leverage financial incentives to drive and maintain footfall. Yet the...

Young consumers dream of a green Christmas

New research released by SAP reveals that despite ongoing cost of living challenges, over half (52%) of UK consumers aged 18-34 are actively looking...

Two thirds of Gen Z struggle to identify sustainable brands despite preference for environmentally-friendly...

Two thirds of Gen Z want brands to deliver products and solutions that appeal to their social conscience but don’t know enough to identify...

Experts predict the biggest fintech trends for 2023

The financial technology sector is rapidly evolving with traditional methods of banking now being replaced with digital solutions, in a bid to make things...

Pressure on UK household incomes prompts earlier Christmas gift shopping, new research from Sensormatic...

Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, today released its third annual European Holiday Consumer Sentiment Survey, which found that the...

Is Buy Now Pay Later the solution to stalling aftermarket growth?

Rising inflation, spiralling prices and higher servicing costs are all combining to pose a challenge to the aftermarket sector. With a recent McKinsey report forecasting...

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