Research

Retail research and survey findings on shoppers, technology, trading and the workforce, from industry bodies, analysts and technology providers.

A third of Britons admit celebrities influence their Christmas shopping

A third of Britons admit celebrities influence their Christmas shopping, with the most influential celebrities hailing from YouTube. It was initially found that one in...

Sensormatic Solutions predicts the busiest UK peak trading shopping days with its ShopperTrak traffic...

Johnson Controls today announced that Sensormatic Solutions, its leading global retail solutions portfolio, has released the annual ShopperTrak predictions of the top five busiest...

With 100 days to go, 13 million Brits have started their festive shopping

It’s 100 days to Christmas on 16 September and Santa’s sack is already filling up as 24% of Brits – equating to 13 million...

CACI research unveils that the impact of online halo effect

CACI, the consumer and location intelligence specialist, has revealed that brands in London witness the largest boost to online sales as a result of...

New research shows shoppers are captivated by luxury brands, but let down by the...

new independent study of 3,000 UK, France and United Arab Emirates (UAE) luxury and lifestyle retail shoppers, commissioned by global ecommerce search, merchandising and...

Marketing to men, retailers? Research shows the risks of sticking with old-fashioned male stereotypes

New research has shown that British retailers need to rethink how they market to men: many old-fashioned, dated and perhaps toxic views of masculinity...

Retailers rethink returns policies as increase in ‘serial returners’ impacts bottom line

Over a quarter of retailers (26 per cent) have seen an increase in the volume of goods being returned in the last two years,...

Generation X, most open to embracing in-store technologies, new research reveals

While Generation Z and Millennials are often described as the first generation of digital natives, Generation X (39-59-year olds), are consistently the most open...

New Look delivers best UK online shopping experience, finds new research

British fashion outlet New Look has been crowned the UK’s leading retailer in terms of delivering a multichannel customer-centric approach and stand-out overall online...

Disrupting physical: Who needs a store?

Only a few months ago, I was discussing the longevity of the high street with an e-commerce director at a luxury furniture retailer. Recalling...

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