Manchester based POWRPOD takes charge
Manchester ad tech business, Branded Media, has developed a brainy new solution to one of modern life’s biggest problems: ‘low battery anxiety’.
PowrPod charging stations...
Revealed: Black Friday’s Biggest Winners in the Fashion Industry
When it comes to the Black Friday sales, there are inevitably some winners and some losers. Brands across all sectors battle it out over...
Customer loyalty: relevance, retention and the real story behind your customer data
So, we are in Lockdown 2.0, and there is a looming sense that we are going to be in and out of some level...
Peak performance: why your B Team needs to be on your A Team
Some grocery retailers faced recent criticism that they had unfairly benefited from rates relief, compared with non-essential retail stores that were forced to close...
Safe Store Experiences Vital for Alleviating Customer Worries
The coronavirus pandemic has certainly taken its toll on retail this year and it is a long road back for those in this industry....
Retailers must innovate through technology
It’s no secret that the retail sector is struggling in the UK presently. While there are fewer shops open and less in-person shoppers, there...
Retailers See Huge Shift to Online Shopping During Pandemic
The coronavirus pandemic has changed countless things globally. Many countries and states have been forced to implement lockdowns and travel restrictions in a bid...
5 Omnichannel Weak Spots Retailers Must Avoid
Retailers operating a multichannel model often find that when they want to evolve into an omnichannel leader, there are multiple barriers to success. In-part...
More than just a smile – reimagining customer service
What picture comes into your mind when you think about customer service (CS)?
Here are a few of the classics:
A room full of people...
Why brands – from Ralph Lauren to Fairtrade – are using digital asset management
How organised and efficient is your team? Even before the challenges and opportunities posed to the retail sector this year, teams had to manage...