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9 out of 10 Businesses Will Revamp Loyalty Programmes by 2027

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89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customers’ experience in 2024, following a...

Building Consumer Trust in the Digital Age: Thrudark’s Strategy

At ThruDark, we’ve committed to charting our own course to success — and integral to that mission is the relationship we have with our...

A quarter of shoppers will now only shop with retailers offering loyalty member pricing,...

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With supermarkets including Sainsbury’s, Morrisons, M&S and Coop following Tesco’s lead, launching discounted prices exclusively for loyalty scheme members, the popularity of these programmes...

Will inflation see a surge in supermarket loyalty schemes in the UK?

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As Brits continue to face an inflation crisis with the cost-of-living continuing to surge, are supermarket loyalty schemes enough to retain customers? Cheetah Digital’s...

Moneysupermarket snaps up cashback site Quidco

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Price comparison group Moneysupermarket.com has agreed to buy cashback business Quidco in a deal worth up to £101 million. Moneysupermarket said it will pay £87 million...

The future is seamless: New report signals a wave of on and offline customer...

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Antavo, the loyalty technology provider has today launched a new report into the state of the loyalty programme market. The report highlights the vital role...

Pret subscription model: The future of business or a disaster waiting to happen?

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Subscription models are at first glance nothing new, with streaming services having adopted this strategy since their inception. However, this model has adapted and...

Mindreader: the power of hyper-personalisation in a new age of loyalty

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For some years now, personalisation has been gaining pace in retail – but a certain group of trailblazers are supercharging the concept. Streaming platforms...

We’re sorry for your delayed gratification

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It seems that whatever we want to buy – from fridges to sofas to cars to phones – there’s one thing that comes free...

How data is key to driving the customer experience and delivering personalisation

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The past two years has seen customer experience go from a nice to have to an absolutely essential element of business strategy. With services...

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