9 out of 10 Businesses Will Revamp Loyalty Programmes by 2027
89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customers’ experience in 2024, following a...
Building Consumer Trust in the Digital Age: Thrudark’s Strategy
At ThruDark, we’ve committed to charting our own course to success — and integral to that mission is the relationship we have with our...
A quarter of shoppers will now only shop with retailers offering loyalty member pricing,...
With supermarkets including Sainsbury’s, Morrisons, M&S and Coop following Tesco’s lead, launching discounted prices exclusively for loyalty scheme members, the popularity of these programmes...
Will inflation see a surge in supermarket loyalty schemes in the UK?
As Brits continue to face an inflation crisis with the cost-of-living continuing to surge, are supermarket loyalty schemes enough to retain customers? Cheetah Digital’s...
Moneysupermarket snaps up cashback site Quidco
Price comparison group Moneysupermarket.com has agreed to buy cashback business Quidco in a deal worth up to £101 million.
Moneysupermarket said it will pay £87 million...
The future is seamless: New report signals a wave of on and offline customer...
Antavo, the loyalty technology provider has today launched a new report into the state of the loyalty programme market.
The report highlights the vital role...
Pret subscription model: The future of business or a disaster waiting to happen?
Subscription models are at first glance nothing new, with streaming services having adopted this strategy since their inception. However, this model has adapted and...
Mindreader: the power of hyper-personalisation in a new age of loyalty
For some years now, personalisation has been gaining pace in retail – but a certain group of trailblazers are supercharging the concept. Streaming platforms...
We’re sorry for your delayed gratification
It seems that whatever we want to buy – from fridges to sofas to cars to phones – there’s one thing that comes free...
How data is key to driving the customer experience and delivering personalisation
The past two years has seen customer experience go from a nice to have to an absolutely essential element of business strategy. With services...