Trend Loyalty Rises as ‘True Loyalty’ Stalls in UK

SAP Emarsys’ latest Customer Loyalty Index reveals a shift: traditional brand loyalty has plateaued, supplanted by fast-moving, trend-driven “Trend Loyalty.”

How Payment Flexibility Builds Customer Loyalty

Let’s face it—modern consumers aren’t just browsing; they’re moving fast, thinking faster, and expecting businesses to keep up. One smart way for brands to...

E-commerce Payments in 2025: How Businesses Can Survive and Thrive in a Tough Economic...

The e-commerce sector has seen major technological changes and dramatic growth over the last half-decade. Despite an economic downturn and evolving consumer behaviour, there...

Despite widespread ‘Members Only’ pricing causing discount fatigue, 28% of shoppers now exclusively shop...

With many retailers, including Tesco, Morrisons, Boots and Superdrug, offering members’ pricing within their loyalty programmes, the ubiquity of loyalty pricing means it could...

How retailers can use loyalty to win in the age of Shein

There’s no ignoring the ever-growing threat posed by online fast fashion giant, Shein. In fact, most high street value retailers have been struggling to...

Loyalty Redefined

Loyalty programmes are undergoing a major transformation as retailers integrate subscriptions, first-party data, and personalisation. Discover key trends shaping loyalty in 2025.

Five Retail Trends to Watch in 2025

Explore five transformative retail trends for 2025, from AI personalisation to social commerce and experiential shopping.

Wunderkind Announces Strategic Partnership With Movable Ink to Help Brands Enhance Customer Engagement, Conversions,...

Wunderkind, the leading AI-powered performance marketing and identity platform, today announced a strategic partnership with Movable Ink.  This innovative collaboration is set to revolutionise how...

365 Retail Partners with Retail Technology Show 2025

365 Retail announces its participation in the Retail Technology Show 2025 at ExCeL London on 2-3 April, marking a continued partnership and commitment to retail innovation.

Poundland Launches Nationwide ‘Perks’ Rewards App to Enhance Customer Savings

Poundland rolls out its new ‘Perks’ rewards app across all UK stores, allowing customers to save, earn, and play through exclusive offers, points, and prizes.