LVMH introduces delivery promise to enrich omnichannel shopping experience

LVMH is introducing a delivery promise feature to enrich its omnichannel shopping experience. The parent company of global luxury brands including Louis Vuitton, Christian Dior and Tiffany is using OneStock’s agile...

Molton Brown sees threefold uplift in conversions with onsite social commerce

Molton Brown has seen a threefold uplift in conversions after introducing onsite social commerce technology. The luxury fragrance and bath and body brand reported conversion...

A Christmas Market Survival Guide for Vendors

Each year, Christmas markets are a major event for retailers and shoppers alike. The scent of mulled wine and the jingle of bells on...

Can AI save the high street? Retailers invest in innovation to drive footfall in-store...

A new report from VoucherCodes.co.uk and WBR Insights has revealed that over 90% of retailers expect to have Artificial Intelligence (AI) or virtual assistant...

Zalando Launches Gift Finder App for Google Assistant

Google has recently introduced the conversational platform Actions on Google in Germany, which allows third parties to build apps for their virtual assistant called...

The Interview: House of Fraser

Declan Curry meets House of Fraser’s Dr Dorothy Maxwell, who reflects on the retailer’s new department store and efforts to make retailers and stores...

Tesco launches Pay+ payment app with added benefits

Launched in 2015, the digital wallet service has been progressively rolled out across Tesco’s UK stores, with hundreds of thousands of customers having downloaded...

New Sainsbury’s mobile app could reduce in-store friction

The trial of Sainsbury’s checkout-less technology, which enables customers to pay for goods on their mobile phone in the retailer’s Euston store, shows the...

You need to conquer the omnichannel challenge to win customers’ hearts

The beginning of 2017 brought a fresh challenge for retailers. According to figures, the UK’s high street brands started the first quarter with an abrupt...

Ted Baker steps up in-store convenience with a slick payment solution

Global e-commerce consultancy Salmon has introduced a fully PCI compliant app-based payment solution for long-standing client Ted Baker, bringing the online and in-store experiences...