New Sainsbury’s mobile app could reduce in-store friction
The trial of Sainsbury’s checkout-less technology, which enables customers to pay for goods on their mobile phone in the retailer’s Euston store, shows the...
You need to conquer the omnichannel challenge to win customers’ hearts
The beginning of 2017 brought a fresh challenge for retailers. According to figures, the UK’s high street brands started the first quarter with an abrupt...
Ted Baker steps up in-store convenience with a slick payment solution
Global e-commerce consultancy Salmon has introduced a fully PCI compliant app-based payment solution for long-standing client Ted Baker, bringing the online and in-store experiences...
UK supermarket launches voice-controlled shopping
Grocery shopping just got even easier thanks to Ocado. The online supermarket announced it has launched an app for the voice-controlled Amazon Alexa.
Just imagine it… you’re...
Episode 3: What Shoppers Want
Exploring the concept of the “multi-individual”, we ask how retailers can better serve today’s shopper as each of us juggle a range of different mindstates and...
Retailers must be “peak-proof” well-ahead of time to maximise revenue
With only 4 months to go, this year’s Black Friday and Cyber Monday are set to be even bigger following the positive eCommerce figures...
The experience of a stranger will influence what 45% of consumers buy
There are 2.3billion active social media users. Facebook has 1.71billion users, with 500,000 new users joining the network each day. Twitter has 1.3billion accounts,...
Missguided opts for Doddle’s customised click & collect tech in flagship store
Missguided, the rapid fashion retailer, has deployed Doddle’s proprietary click & collect technology solution, Powered by Doddle, in their flagship stores at Westfield Stratford...
How omnichannel helped the Drone Factory take off
From your favourite corner coffee shop to a Fortune 500 company, most successful businesses are founded on three key ingredients: passion, the ability to...
Is Big Data on the Brink of Ruining Retail?
Over the past few years, consumer targeting through technology has boomed, in part due to interest from high-earning tech investors like Mark Zuckerberg and...
