The digital landscape is ever-evolving, and with each passing year, the world of online trade witnesses significant shifts in trends, technologies, and strategies. At the forefront of these changes is the annual eCommerce Expo, which has consistently served as a platform for industry professionals to gather, share, and learn.

Held on 27th and 28th September 2023 at ExCeL London, the event is expected to attract over 11,000 visitors and will feature more than 300 solution providers. With over 200 hours of eCommerce content, it promises an exciting opportunity for eCommerce enthusiasts.

ecommerce expo entrance

eCommerce Expo Speakers

This year, the speaker lineup is particularly impressive, promising attendees a wealth of knowledge. Highlights include:

Discover the Creative Retail Awards 

The Creative Retail Awards are much more than a mere accolade; they represent the pinnacle of achievement in the retail industry. Garnering a nomination or winning one of these awards is a testament to innovation, excellence, and leadership.


Mats Fischerström – E-Commerce Evangelist, nShift
Mats has been a prominent figure in the e-commerce realm, known for his evangelistic approach to the industry. With a keen eye for innovation and a passion for online trade, Mats’ sessions are bound to offer fresh perspectives on the future of e-commerce.

Antonio Lima – Principal Data Analyst, Cazoo
In the age of data-driven decisions, Antonio stands out as a leading voice in data analytics. His expertise in harnessing data for business growth has made him a sought-after speaker. Attendees can look forward to actionable insights on leveraging data in e-commerce.

Tina Patel – Analytics & Optimisation Manager, Sony PlayStation
Tina’s role at Sony PlayStation speaks volumes about her expertise. She has successfully harnessed analytics to enhance user experiences, making her sessions a must-attend for those keen on understanding the intersection of analytics, optimisation, and user experience.

Steve Sneath – Sales Director, Intersoft
Steve’s vast experience in sales and his association with Intersoft, a leader in e-commerce solutions, positions him uniquely to speak on the challenges and opportunities in the online sales domain. His insights will be invaluable for businesses looking to optimize their online sales strategies.

Neil Kuschel – Non-Executive Director, SparkLayer B2B
With a rich background in B2B e-commerce, Neil brings to the table a deep understanding of the unique challenges and opportunities in this segment. His sessions will be particularly beneficial for businesses operating in the B2B space.

Renata Rocha – Head of Customer Acceleration-EMEA, Shopify
Representing Shopify, a giant in the e-commerce platform space, Renata’s expertise lies in customer acceleration. Her insights on enhancing customer journeys and driving growth are eagerly anticipated.

Emma Watkinson – CEO & Co-Founder, SilkFred
As the co-founder of SilkFred, a successful online fashion platform, Emma’s journey is a testament to entrepreneurial grit and innovation in e-commerce. Her story and insights will undoubtedly inspire budding entrepreneurs and industry veterans alike.

Michelle Hastings – Head of Digital, Vodafone
Representing a telecom giant like Vodafone, Michelle’s expertise spans across digital strategies and implementations. Her sessions will offer a deep dive into the role of digital transformation in e-commerce.

Nihir Vedd – Generative AI Lecturer, Imperial College London
In an age where AI is reshaping industries, Nihir’s expertise in generative AI promises to offer a fresh perspective on the role of artificial intelligence in e-commerce.

Click here to view the full line-up and timings 2023 ecommerce expo conference programme. 

ecommerce Expo Exhibitor Showcase:

The eCommerce Expo 2023 will feature over 300 exhibitors. These exhibitors represent a wide range of eCommerce solutions and services from various facets of online trade.

Stand: N70

Scurri is customisable next generation delivery management software that puts you back in control of your business by cutting costs, coordinating carriers, scaling your capabilities and enhancing your offer.  The Scurri team will be attending eCommerce, where brands and retailers are encouraged to take part in the Retailers Grand Prix and top the leaderboard with their fastest lap.  To book an appointment with the team to learn more about Scurri Track Plus contact

Find out more about Scurri Track Plus

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Stand: B51

As the competition for human attention intensifies, Siteimprove empowers brands to stand out with engaging, accessible, and high-performing digital experiences for every visitor—driving marketing success and revenue growth in the process. Founded in 2003, Siteimprove leads in four major enterprise G2 categories and is actively involved with major accessibility groups, including the International Association of Accessibility Professionals (IAAP), the Worldwide Web Consortium (W3C), and the European Commission’s Horizon 2020 Program. Over 7,000 brands use Siteimprove to create inclusive, SEO-optimized, and engaging digital experiences.

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Stand: N30

Adobe Commerce is the world’s leading digital commerce solution. With Adobe Commerce, you can build personalised, omni-channel shopping experiences for every customer – from B2B and B2C to B2B2C.

It’s built for enterprise on a scalable, extensible, and flexible platform with unparalleled security, premium performance, and a low total cost of ownership. Businesses can use it to reach customers across multiple devices, countries, languages, channels, and brands – all from one platform.

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Stand: C28

fulfilmentcrowd provides global 3PL fulfilment services to established brands through an international network of 16 high-volume distribution centres located across the EU, UK and USA, shipping to 150+ end market countries. Their proprietary platform – the fulfilmentcrowd app combines the typical tech stack by offering 1 consolidated solution to warehouse management, order management, inventory management, carrier management and returns and is underpinned by an extensive and agile in-house team of 40 software engineers that create custom fulfilment solutions.

Digitally native and tech-first, fulfilmentcrowd can offer multi-channel simplification with a global reach covering D2C, B2B and Wholesale with multi-country and multi-carrier solutions.

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Stand: G50

Trustpilot was founded in 2007 with a vision to create an independent currency of trust.

A digital platform that brings businesses and consumers together to foster trust and inspire collaboration. We are free to use, open to everybody, and built on transparency.

Trustpilot hosts reviews to help consumers shop with confidence and deliver rich insights to help businesses improve the experience they offer. The more consumers use our platform and share their own opinions, the richer the insights we offer businesses, and the more opportunities they have to earn the trust of consumers.

Over 213 million consumer reviews of businesses and products of over 893,000 domains have been posted on Trustpilot, and those numbers are growing by more than one review per second.

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Stand: E30

Webeo’s no-code tool is the most powerful way to increase website conversion in B2B. Allowing B2B organisations to drive more revenue from their website with the power of personalisation. By serving every B2B visitor with the most relevant content, at the right time, and as soon as they hit your website, you’ll supercharge conversion and increase ROI from your website. Webeo ensures you are giving your buyers the best experience, every time they land on your website so more of them convert.

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The ecommerce expo will showcase a diverse range of industry leaders and emerging names in the world of online commerce.  View the comprehensive list of exhibitors here.

stand holders at the ecommerce expo

eCommerce Expo Location and Opening times

Opening times for each event day are as follows:

Wednesday 27 September 2023: 9.30am – 5.00pm
Thursday 28 September 2023: 9.30am – 4.45pm

ExCel London, Royal Victoria Dock, 1 Western Gateway, London E16 1XL

The eCommerce Awards

The eCommerce Awards, set to take place on the 27th of September, are a prestigious highlight of the E-commerce Expo, celebrating the best and brightest in the world of online retail. These awards recognise the innovative strides and achievements of businesses, both big and small, in the ever-evolving e-commerce landscape. 365 Retail is proud to continue our partnership with this esteemed event.

Indigo at The O2 is the new location for the 2023 awards and tickets can be booked here.