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Opinion, interviews, research and case studies from 365 Retail, looking in more depth at how retailers are adapting their stores, technology and operations.

‘Reclaiming’ lost loyalty for high-street brands via the Metaverse

Mark Zuckerberg has tongues wagging with big claims about his “Metaverse”, and while he’s since shed very little light so far on what this...

Cost conscious Brits seek quality over quantity

A new report has found that while 46% of Brits are shopping less fashion,  when they do shop, they are  not compromising on the...

TikTok: From Spotify’s Ally to Enemy

Earlier in March, TikTok (through its parent company ByteDance) announced the launch of their all-in-one platform for music marketing and distribution SoundOn. Then in May, TikTok filed a trademark application for the service,...

The retail tech evolution – Fit-out providers must keep up with pace of change

As pioneering supermarket chain, Amazon Fresh, ramps up its UK investment with five new stores announced this month, Richard Evans, Key Account Director at...

The world’s most popular news and shopping sites revealed

A new study by broadband experts at Uswitch has revealed the world’s most popular news and shopping websites. Analysing data from the last three months...

Personalisation gap persists as UK retailers’ cross channel engagement fails to meet shoppers’ accelerated...

Irrelevant content and inconsistent cross-channel communications top shoppers personalisation peeves, the latest research from insights-led customer engagement platform, MoEngage, revealed, as retailers and brands...

The majority of UK consumers shun social shopping and a third increase use of...

New data has revealed that 56% of UK consumers have never purchased from a social media site using in-app shopping features, despite over a...

Latest retail report shows buyers are embracing change as they continue to navigate supply...

While 2022 started with the pandemic primarily behind us, new challenges have emerged that again challenge retail buyers of consumer-packaged goods. Supply chain issues...

Smart subscribers turn to sign-up products and services to help with cost-of-living

New data from Barclaycard Payments on the ‘subscription economy’ sheds light on how demand for sign-up products and services is evolving following growth during...

The Future of Online Shopping: The E-commerce Trends that Shape the Retail World

Globally, online’s share of total retail sales was 16.4% in 2020, with e-commerce accounting for more than three-quarters of overall retail growth, and 57%...

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