P and O chaos is disrupting freight and international supply chains, warns ParcelHero
The ferry operator P&O’s controversial mass-firing of 800 employees without warning is impacting on cross-Channel freight and UK exporters and importers, warns the international...
Pandemic prompts mobile to overtake email as consumers’ preferred communications channel during buying journeys,...
Mobile has risen up the ranks during the course of the pandemic, to take the top spot over email as European shoppers’ preferred choice...
Harnessing the huge marketing potential of subscription services
Subscription services really took off in 2020 thanks to a combination of lockdown driving online shopping, consumers’ desire to save money, and the innate...
Retailers: It’s Time to Stop Predicting the Unpredictable
Although I’m sure all of us would love to look inside a crystal ball to see what the year ahead has in store for...
A High Street presence increasingly influences shoppers’ decisions to buy from retailers online
Increasingly a physical High Street presence is influencing consumers’ decisions on whether they shop with brands online, the latest research from Retail Technology Show,...
Unpacking subscriptions: The gift that keeps on giving all year round
As humans, we rely on anticipatory pleasures to stay happy. We make weekend dinner reservations on Monday, knowing the thought of enjoying a favourite...
Signed, sealed, delivered & returned: Brits spend over £2 billion on delivery and returns...
Consumer spending data1 shows online shoppers spent a total of £2.2 billion2 on delivery and returns fees for their online orders in one month alone.
Research by...
Will there be a football boost for EV Infrastructure leaders?
CACI, the consumer and location intelligence specialist, has revealed the potential volume of additional footfall that retail and leisure destinations can expect if they...
We’re sorry for your delayed gratification
It seems that whatever we want to buy – from fridges to sofas to cars to phones – there’s one thing that comes free...
More than half of UK employees WON’T shop at retailers that treat staff poorly
A new survey conducted across 2,000 working adults by British ecommerce marketplace OnBuy has revealed the impact of unethical business practices on purchasing decisions.
The...