Heralding the new age of the chatbot
When people think 'robot' they may visualise a 1960s-style sci-fi creation, but today’s robots come in many forms. And although many of these may...
The Experience Economy: The Future of the High Street
Have you ever wondered how to grab the attention of customers walking down the high street? In the hustle and bustle, it can be...
88% claim they would abandon a purchase if faced with friction
New research into online payments from banking platform, Tink, reveals sky-high expectations for seamless, secure transactions as payment choice increases.
The survey of 2,000 UK...
Knowledge is power: Shoppers rate retail staff knowledge as key to driving in-store CX
Knowledge tops consumers’ expectations when it comes to store associates adding value to in-store shopping experiences, the latest research from Retail Technology Show, the...
Brands double-down on VR and Metaverse but consumers remain ambivalent
85% of social media marketers anticipate incorporating new technologies like Virtual Reality, the Metaverse, Cryptocurrencies, and NFTs into their social media strategy within the...
New data reveals how retailers can meet consumer expectations for the metaverse, sustainability, and...
Productsup, the product-to-consumer (P2C) software company, today released The commerce shortfall report, which highlights how companies can meet global consumer demand for product...
Food inflation bites: 69% become more cost-conscious as Brits tighten their belts during the...
Pricing and promotions sensitivity soars as consumers tighten their belts during the cost-of-living squeeze, the latest research from Retail Insight, the leader in retail...
Packaging sustainability influences Gen Z shopping choices
Packaging sustainability influences the online shopping habits of more than half of Gen Zs, according to new research from packaging manufacturer and consultancy Duo.
Research...
UK consumers avoiding impulse purchases as cost-of-living crisis puts the squeeze on spending
As the UK inflation rate reaches 7% and the cost-of-living crisis hits home for shoppers, new research has uncovered that Brits are becoming more...
Less than 1 in 5 Brits feel brands understand their needs, report highlights as...
Creative technology agency Rehab today highlights research of over 2,000 Brits, conducted with YouGov, showcasing concerns of businesses respecting their personal data, and the...
