Research

Retail research and survey findings on shoppers, technology, trading and the workforce, from industry bodies, analysts and technology providers.

Rethinking value: Shoppers are balancing values with value

The impact of rising inflation and the increasing cost-of-living continues to filter down to retailers as new statistics show Britons reduced their ‘discretionary purchases’...

The rise of retail pop-up stores

As we approach summer sales, and brands and consumers alike face challenging economic headwinds, many online retailers are ‘getting physical’ when it comes to...

May Cash transactions total £3.33 billion – highest level since last September, reports Post...

New figures today reveal cash transactions totalled £3.33 billion at Post Offices in May – the highest level since last September (£3.35 billion). In May,...

Expert reveals tips to thrive in retail as privacy laws tighten

The world of retail has undergone a seismic shift in recent years, and the impact is being felt across the industry. For decades, the...

New Adobe Research Gives Brands Roadmap for Profitable Growth

Today, Adobe announced new research that demonstrates how brands can successfully navigate economic uncertainty by leading in three key areas their customers and employees...

UK Shoppers Ditch Physical Wallets for Digital Wallets

Half of UK shoppers say they no longer need a physical wallet or purse, swapping it for a digital wallet on their phone. That’s...

Striking the Perfect Balance: The Powerful Role of AI While Preserving Human Interaction in...

High street retailers have recently faced increasing competition from online outlets such as ASOS, Boohoo and Pretty Little Thing, forcing brick-and-mortar brands to innovate...

Designing for Gen Z: What do Digital Natives Really Want in a Mobile App?

As digital natives, Gen Z -  those aged 10 to 25 - have been surrounded by technology, social media, mobile devices, and the internet...

The Barcode At 50: The Universal Tech Icon That Changed the World Forever

There’s more to the barcode than meets the eye—or ear—with the familiar, expected “beep” when scanned. It revolutionised how the world conducts business across...

What Comes Next for Britain’s Shopping Centres?

While it's often perceived that the culture of shopping malls is an exclusive American tradition, the truth is that the United Kingdom has consistently...

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