Research

Retail research and survey findings on shoppers, technology, trading and the workforce, from industry bodies, analysts and technology providers.

Retail footfall almost a third below pre-pandemic levels despite reopenings

Retail footfall significantly improved through April as pandemic restrictions were eased but remained firmly below pre-pandemic levels, according to new figures. The latest monthly monitor...

Online shoppers leave £100 of goods a month in ‘fantasy baskets’ – survey

Online shoppers abandon more than £100 worth of goods in baskets every month on average, a survey has found. Significant delivery costs, the desire to...

Empty shops surge across UK in first three months of 2021

Empty shop fronts soared higher across UK shopping destinations in the first three months of the year, according to new figures. The latest BRC-LDC shop...

The joy of online discovery; 54% of global shoppers enjoy virtual window shopping more...

New global research from Bazaarvoice finds that not only are 61% of consumers globally more likely to browse for new products online compared to...

Shopper habits ‘returning to normal’ as lockdown begins to lift

Shoppers are making more trips to supermarkets and buying less online as lockdown lifts and the vaccine rollout boosts confidence, according to new figures. The...

Shopper footfall dips after initial reopening rush

Shopper footfall has dipped in the second full week of eased restrictions, according to new figures. The latest weekly footfall monitor from retail research specialists...

Retail sales boosted as shoppers snap up new outfits ahead of lockdown easing

Retail sales in March beat expectations, with shoppers spending more in preparation of going out again once lockdown restrictions ease, according to new data. The...

Cashback in shops ‘must be part of wider strategy to help those relying on...

Changes to enable cashback without purchase in shops must be part of a wider strategy to make sure people are not cut off from...

Shoppers and drinkers take advantage of new freedoms as lockdown eases

Shoppers flocked to high streets and drinkers downed pints as coronavirus restrictions were lifted in England. Prime Minister Boris Johnson urged the nation to “behave...

Caution urged ahead of lockdown easing for shops and pub gardens in England

Caution has been urged ahead of a major easing of England’s lockdown which will allow pubs and restaurants to serve customers outside and hairdressers...

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