How Retailers Overcome Challenges of Seasonal Demand
Navigating the rollercoaster of customer expectations is often a bit like walking a tightrope for retailers. Seasonal demand stands out as a challenging time...
Cyber Monday sales down 1.4% – is physical retail making a comeback?
Cyber Monday sales dropped by 1.4% from last year, falling for the first time since Adobe Analytics started tracking spending on major shopping days....
Enter the Meh-taverse: The future of retail or emperor’s new clothes?
Is the metaverse a bandwagon worth jumping on? It’s tempting. A Bloomberg headline from 2021 screamed ‘Luxury brands are already making millions in the...
Half of UK Consumers Back a Return to VAT-free Shopping for Tourists to Boost...
Despite the Government refusing to overturn the abolition of the duty-free shopping for tourists in the Spring Budget, now half (50%) of UK consumers...
Amperity Fixes AI’s Data Quality and Access Problems For Retailers
Today’s customer data platforms (CDPs) typically outsource or minimise the work that is required for retailers to clean and organise customer data. This leads...
Utilise AI to lessen brand identity gap
Through forced closures, physical restrictions and mitigating measures, the pandemic has posed threats that have forced retailers to rethink their entire sales and marketing...
Volatile, uncertain, complex and ambiguous; securing a resilient supply chain in retail’s ‘new normal’
The acronym VUCA was first coined in 1987 to describe the post-Cold war world; volatile, uncertain, complex and ambiguous. Now, it’s shorthand for the...
Q&A: Building a Retailer Community at Festival Place
The landscape of shopping centre asset management is undergoing a significant transformation. Gone are the days when the primary focus was merely on leasing...
Shoppers will return to high street, ‘but it will be a different place’
The high street will remain an important outlet for business after the pandemic, but will be a “different place”, Samsung’s corporate vice president for...
Episode 2: Creating Top Shops
Experience, engagement, emotion, and economics. In our second episode, we conclude the discussion on Stores of the Future 2.0 by attempting to decode what...
