Demand for IRL expertise isn’t going anywhere as shoppers want more than robot retail...
Demand for real human expertise is on the rise, as consumers become increasingly conscious about what and how they’re spending, in an ever-changing Covid...
White paper: Joy of Shopping
Following the oppression of isolation brought on by the pandemic, shopping-for-leisure in physical stores begins to replenish our essential need for real-time experiences and...
Green is the new black: Sustainability is now front of mind for luxury shoppers
A new report from Klarna, a leading global retail bank, payments and shopping service, reveals that consumers are changing the way they think about...
Aldi named cheapest supermarket of the year amid ‘significant’ price rises
Aldi has narrowly beaten its rival Lidl to be named the cheapest supermarket of the year, as grocery prices rose by up to 9%...
Which retailers were the winners and losers over Christmas?
Christmas is always a pivotal period for retailers and other high street firms but perhaps had even greater significance this year after 2020’s efforts...
Gen Z shoppers more favourable to Buy Now, Pay Later services
In the past year, 42% of British 16-to-24-year-olds used a Buy Now, Pay Later service to help evenly spread the cost of big-budgeted fashion...
Facebook and Twitter ‘failing to tackle fake review factories’
Facebook and Twitter have been accused of failing to tackle an online industry of fake product reviews, with new research uncovering schemes on the...
What does 2022 hold for the retail industry? Hear from the experts…
It’s no secret that the retail industry experienced incredible disruption over the past year. The COVID-19 pandemic highlighted many areas where retailers needed to...
Retail Report finds shoppers crave in-store technology that mimics their online experience
Bazaarvoice, Inc., provider of product reviews and user-generated content (UGC) solutions, announced the results of its newest study, “The State of Retail Report”.The research...
Account and password frustrations prompt two-thirds of shoppers to abandon their cart, study reveals
Retailers could be shutting down huge revenue streams due to poor shopping sign-up processes, a study from the passwordless multi-factor authentication (MFA) provider Beyond Identity has...