Almost nine in ten consumers say the returns window influences whether they buy from an online retailer, while more than nine in ten say...
In today’s fast-paced retail landscape, the physical customer journey is no longer confined to the standard four-wall store setting. From pop-up concepts and experiential...
There's a tension at the heart of modern retail that nobody seems to be talking about. Technology has never been more capable of anticipating...
The agentic AI vision where autonomous agents discover products, compare prices, place orders, manage logistics, and even returns on behalf of consumers, is certainly...
The Creative Retail Awards has published its 2026 Shortlist Guide, revealing the projects competing across this year’s programme and confirming that the ceremony will...
Boux Avenue is continuing to invest in its physical retail estate with refurbishments of its Guildford and Belfast stores, following a programme of new...
Pret A Manger has unveiled a new bespoke concept store at Heathrow Terminal 5 Arrivals, with architectural interiors and branding studio Draw Creative responsible...
Virgin Atlantic Holidays is expanding its physical retail network with plans to open a new London flagship store at Battersea Power Station later in...
Karen Millen has begun its return to bricks-and-mortar retail after seven years, with the first of three UK concessions opening at Fosse Park, Leicester,...
Frasers Group has acquired Harvey Nichols from FTI Consulting LLP, bringing one of the UK’s most established luxury retailers into its portfolio.
The acquisition includes...